At Nexlex Immigration UK Ltd, we are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable privacy laws.
1. What Information We Collect
We may collect and process the following types of data:
- Identity Data: Name, date of birth, gender
- Contact Details: Address, phone number, email
- Immigration Information: Passport details, visa application data, biometric info
- Financial Data: Payment and billing details
- Communication Records: Messages and emails exchanged
- Technical Data: IP address, browser type, site usage (via cookies)
2. How We Use Your Data
We use your information to:
- Provide regulated immigration advice and services
- Communicate with you regarding your case
- Complete visa applications on your behalf
- Fulfil legal and regulatory obligations
- Process payments and issue invoices
- Improve our services and website
- Send important updates (with your consent)
3. Legal Basis for Processing
We process your data on the following grounds:
- Contractual necessity – for providing the services you requested
- Legal obligation – to comply with UK law and regulatory duties
- Legitimate interests – to improve service and maintain security
- Consent – where required for marketing or optional communication (you may withdraw this anytime)
4. Data Sharing and Disclosure
We do not sell your data. We may share it:
- With the UK Home Office or related government bodies (for your visa application)
- With service providers (like IT support or payment gateways) under confidentiality terms
- If required by law enforcement or regulatory bodies
5. Data Security
We protect your data through:
- Encrypted communications (SSL)
- Secure server storage
- Access controls and confidentiality training for staff
- Regular audits and GDPR compliance protocols
6. Data Retention
We keep your personal data:
- As long as needed to complete your immigration service
- Up to 6 years to meet legal and financial record-keeping requirements
- Longer if necessary to protect our legal rights or respond to future queries
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request corrections or deletions
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
- Lodge complaints with the ICO (Information Commissioner’s Office)
To exercise any of these rights, contact us at:
📧 info@nexleximmigration.co.uk
8. Cookies & Website Analytics
Our website uses cookies to:
- Understand visitor behaviour
- Improve user experience
You can disable cookies in your browser settings at any time.
9. Changes to This Policy
We may update this Privacy Policy periodically. All updates will be reflected with the revised effective date.
10. Contact Us
If you have any concerns or questions about this Privacy Policy, please reach out to:
Nexlex Immigration UK Ltd
📧 info@nexleximmigration.co.uk
📍 SUITE 6180 UNIT 3A, 34-35 HATTON GARDEN LONDON EC1N 8DX
📞+447884982394